ZACHARY AUALA
WHAT I DO
IT Professional
EXPERIENCE
Keep reading for more or click here to download my resume.
CURRENT GOAL
To land an opportunity that will allow me to continue to grow and flex my skills in tech.
LET'S CONNECT
Send me an email at zach@auala.tech, I look forward to hearing from you.
PROFESSIONAL SUMMARY
Forward-thinking IT professional. Highly motivated and productive in both team environments as well as independently. Proven customer service care having developed solid rapport with customers while understanding and meeting their needs. Employs strong leadership techniques to generate and accomplishment-driven workplace. Resulting in employee loyalty, corporate success, and overall customer satisfaction.
KNOWLDEGE BASE
HARDWARE
Routers, Switches, Monitors, Wireless Controllers, Media Converters, Proxy Servers
PLATFORMS
VMWare, Windows 7/8/10/11, Mac OS X, Microsoft Azure, Windows Server 16/19/22, Ubuntu, Ubuntu Server, Red Hat Enterprise
PROTOCOLS
TCP/IP, UDP, 802.3 (Ethernet), DNS, 802.1Q, 802.3AD, 802.11, LDAP
TECHNOLOGIES
Routing, Switching, WAN/LAN, Port Channels, VoIP/SVoIP, Wireless
TOOLS
Microsoft Office Suite, Microsoft Intune, Google Cloud Applications, Virus and Malware Mitigation, STIG Viewer (public.cyber.mil), Open SCAP, PowerShell, GPO
WORK EXPERIENCE
OCTOBER 2021 - PRESENT
EVOLUTION SPORTS PHYSIOTHERAPY
CLINIC MANAGER
EVOLUTION SPORTS PHYSIOTHERAPY
CLINIC MANAGER
EMR transitioning, porting, and set-up
Moving processes from WebPT to Heno.io(built on Salesforce)
Patient Portal launch
Documentation Preparation for input through access codes and portal
Patient access and Documentation implementation
Website Management through Hibu
Organizing current information
Updating roster
Designing new pages and links
PC and Laptop maintenance
Battery replacements on Macbooks
SSD replacements for HDDs in Windows machines
Mitigating Phishing attacks and putting forth remediation tactics
Wi-Fi and router management
Changed Wi-Fi password from factory settings for ease of access
Changed router default password for security
created QR codes for Wi-Fi access and promotional purposes
New Device Consultation
Member Access Management
HIPAA Data Compliance through Web based applications
Photoshop and After Effects for Marketing
WORK EXPERIENCE (cont.)
NOVEMBER 2020 - MARCH 2021
VAE INC.
INTERNSHIP
VAE INC.
INTERNSHIP
Built out ESXI 6.5 Server to DoD Standard using STIG Viewer and Open SCAP and STIG GPO configuration for the following platforms:
Windows 10
Windows Server 2016
Windows Server 2019
RHEL 7.9
YubiKey
Log Server
Google Chrome Enterprise Deployment
Windows 2019 CA Server
Documentation included 800-53 Evidence Document (1400+ items)
Firewalls, Port Channels, Virus Mitigation, etc.
Resolving HIPAA (HIGH TRUST) configuration issues on Azure.
Redhat 8.3 HIPAA configurations.
Service HIPAA configurations.
SQL DB HIPAA configurations.
Azure Defender security reviews and recommendations.
JUNE 2019 - MARCH 2021
BEST BUY
COMPUTING ASSOCIATE
BEST BUY
COMPUTING ASSOCIATE
Sales and Education of:
Mainstream Computers and OS
PC Building Parts and services
Home Networking and Routers
Printers and Wireless options
Desktop and Mobile Mainstream and Gaming Intel and AMD Processors
Live Streaming Hardware and Services
Gaming and Content Creation Hardware and Services
CERTIFICAITONS (so far)
